Quality customer service /
Martin, William B.
Quality customer service / William B. Martin. - 3rd ed. - Menlo Park, Calif. : Crisp Pub, c1993. - vi, 88p. : ill. ; 26 cm.
1560522038
Customer services--Programmed instruction.
Customer relations--Programmed instruction.
Quality customer service / William B. Martin. - 3rd ed. - Menlo Park, Calif. : Crisp Pub, c1993. - vi, 88p. : ill. ; 26 cm.
1560522038
Customer services--Programmed instruction.
Customer relations--Programmed instruction.