Supply chain management /

Stock, James R.

Supply chain management / James R. Stock, Karl B. Manrodt. - International student edition - New York, NY : McGraw-Hill Education, c2020. - xxii, 522 pages : illustrations, map ; 26 cm

"This International Student Edition is for use outside of the U.S."--Front cover

Includes bibliographical references and index.

Supply chain management: operations and integration -- Customer service and satisfaction -- The role of information in supply chains -- Sales forecasting and inventory management -- Transportation: overview, infrastructure, measures, and management --
Warehouse management -- Materials management and handling in the supply chain --Sourcing and procurement -- The role of manufacturing, marketing, and finance in supply chains -- Managing relationships with customers and suppliers -- Supply chain process integration -- Global supply chain management -- Managing supply chains in global markets -- Strategic supply chain network design -- Collaboration, cooperation, and integration in the supply chain: talent, organizational, technology, and strategy issues -- Supply chain performance measurement and metrics.


9781260547894 (paperback)


Business logistics

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