Gender difference on customer satisfaction in the BPO industry /
Gallego, Frell Ann D.
Gender difference on customer satisfaction in the BPO industry / by Frell Ann D. Gallego ... [and 3 others]. - Indang, Cavite : Cavite State University- Main Campus, 2022 - xviii, 87 pages : illustrations ; 28 cm.
Thesis (Bachelor of Science in Business Management major in Service Management) Cavite State University.
Includes bibliographical references.
College of Economics, Management and Development Studies (CEMDS) - Department of Management. College of Economics, Management and Development Studies (CEMDS) - Department of Management.
Gender differences--Customer service management
BPO industry--Customer satisfaction
Consumer behavior--BPO industry
Diversity in the workplace--Customer experience
305.3 / G13 2022
Gender difference on customer satisfaction in the BPO industry / by Frell Ann D. Gallego ... [and 3 others]. - Indang, Cavite : Cavite State University- Main Campus, 2022 - xviii, 87 pages : illustrations ; 28 cm.
Thesis (Bachelor of Science in Business Management major in Service Management) Cavite State University.
Includes bibliographical references.
College of Economics, Management and Development Studies (CEMDS) - Department of Management. College of Economics, Management and Development Studies (CEMDS) - Department of Management.
Gender differences--Customer service management
BPO industry--Customer satisfaction
Consumer behavior--BPO industry
Diversity in the workplace--Customer experience
305.3 / G13 2022