Fundamentals in food service operations /
Yao, Claire Ann M.
Fundamentals in food service operations / Claire Ann M. Yao. - Manila : Rex Book Store, c2022. - 222 pages : illustrations ; 25 cm - HRM-TOURISM series .
"OBE Outcomes-based education"--Front cover "First edition"--Front cover
Includes bibliographical references and index.
Lesson 1. Introduction to Food and Beverage Service Industry -- Lesson 2. The Food and Beverage Service Organization -- Lesson 3. Customers' Meal Experience and Desired Attributes of Food and Beverage Service Personnel -- Lesson 4. Food and Beverage Service Areas and Equipment -- Lesson 5. The Menu -- Lesson 6. Table Reservation -- Lesson 7. Service Preparation -- Lesson 8. Food Service Methods -- Lesson 9. Service Techniques -- Lesson 10. Service Sequence --
Lesson 11. Sales Control Systems in Food and Beverage Service Operations.
"Hospitality Management students in higher education institutions and those interested in the food and beverage service business. It is essential to prepare the readers for the diversity, complexity, and labor-intensive food and beverage service industry. This textbook will provide vital information in developing the readers' attitude, creativity, technical skills, interpersonal skills, analytical skills, and operations management skills crucial in the success of any food and beverage service operations..."--Back cover
9876210434392 (pbk.)
Food service management
Food service
TX911.3 / M27Y1 2022
Fundamentals in food service operations / Claire Ann M. Yao. - Manila : Rex Book Store, c2022. - 222 pages : illustrations ; 25 cm - HRM-TOURISM series .
"OBE Outcomes-based education"--Front cover "First edition"--Front cover
Includes bibliographical references and index.
Lesson 1. Introduction to Food and Beverage Service Industry -- Lesson 2. The Food and Beverage Service Organization -- Lesson 3. Customers' Meal Experience and Desired Attributes of Food and Beverage Service Personnel -- Lesson 4. Food and Beverage Service Areas and Equipment -- Lesson 5. The Menu -- Lesson 6. Table Reservation -- Lesson 7. Service Preparation -- Lesson 8. Food Service Methods -- Lesson 9. Service Techniques -- Lesson 10. Service Sequence --
Lesson 11. Sales Control Systems in Food and Beverage Service Operations.
"Hospitality Management students in higher education institutions and those interested in the food and beverage service business. It is essential to prepare the readers for the diversity, complexity, and labor-intensive food and beverage service industry. This textbook will provide vital information in developing the readers' attitude, creativity, technical skills, interpersonal skills, analytical skills, and operations management skills crucial in the success of any food and beverage service operations..."--Back cover
9876210434392 (pbk.)
Food service management
Food service
TX911.3 / M27Y1 2022