MARC details
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05110nam a2200349 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20220327103151.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
200106s19uu xx 00 eng d |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
CvSU Main Campus Library |
| 041 0# - LANGUAGE CODE |
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| Language code of text/sound track or separate title |
eng |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.315 |
| Item number |
B71 2018 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Boza, Deffrey F. |
| 9 (RLIN) |
19321 |
| Relator term |
author |
| 245 10 - TITLE STATEMENT |
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| Title |
Workplace grievance management : |
| Remainder of title |
influence to employees' performance in selected manufacturing companies in Cavite / |
| Statement of responsibility, etc. |
by Deffrey F. Boza, Cristopher L. Espeño and Janine S.t Sena. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Place of publication, distribution, etc. |
Indang, Cavite: |
| Name of publisher, distributor, etc. |
Cavite State University - Main Campus, |
| Date of publication, distribution, etc. |
2018. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xiii, 72 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
28 cm. |
| 336 ## - CONTENT TYPE |
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| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
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| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
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| Source |
rdacarrier |
| Carrier type term |
volume |
| 500 ## - GENERAL NOTE |
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| General note |
Thesis (Bachelor of Science in Business Management Major in Human Resource Development Management) Cavite State University |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Includes bibliographical references. |
| 508 ## - CREATION/PRODUCTION CREDITS NOTE |
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| College and Department |
College of Economics, Management, and Development Studies (CEMDS) |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
BOZA, DEFFREY F., ESPENO CRISTOPHER L., and SENA, JANINE E. Workplace Grievance Management: Influence to Employees' Performance in Selected Manufacturing Companies in Cavite. Undergraduate Thesis. Bachelor of Science in Business Management major in Human Resource Development Management. Cavite State University, Indang Cavite. June 2018. Adviser. Ms. Mary Grace A. Ilagan <br/>This study was conducted to determine the workplace grievance management practices of the manufacturing companies in Cavite and its influence on the employees' performance. Specifically, it aimed to describe the sociodemographic characteristics of the participants in the selected manufacturing companies in Cavite; the grievance experiential level of the employees; the level of implementation of grievance management practices in selected manufacturing companies in Cavite; the level of job performance of the employees as well as assess the influence of grievance experiential level of job performance and the level of implementation of grievance management practices to job performance. The participants of the study were 240 employees and 15 immediate supervisors from the selected manufacturing companies in Rosario, Dasmarinas, Silang, and Carmona all in the province of Cavite. A structured survey questionnaire was used to gather data from the participants. Mean, standard deviation and percentage were used to describe the sociodemographic characteristics of the participants, their grievance experiential level, the level of implementation of grievance management practices and the employees' level of job performance. More so, Spearman Rank correlation was employed to assess the influence between the variables. Four- point Liken Scale was also used to measure the grievance between the variables. Four- point Liked Scale was also used to measure the grievance experiential level of employees, level of implementation of grievance management practices and the level of performance of employees. The result showed that the employees were never experiencing grievance in terms of compensation, supervisor practices, employee relationship, unreasonable policies and procedures and training and were slightly experiencing specific grievances in terms of work environment, workloads and rewards while they. In terms of the level of implementation of grievance management practices with the grand mean of 2.11, immediate supervisors normally use the approaches in handling the grievance experienced by their employees. In addition, the findings of the study shows that the employees who experience grievance in the workplace were found to have exceptional job performance as indicated by the overall mean of 3.35 which further implies that that the employees can handle and perform well which result to good work performance. Moreover, the study also found that there is a significant influence between grievance experiential level to the job performance of the employees as well as the level of implementation of grievance management practices and job performance of employees. Thus, the researchers recommend that the garments company must encourage the workers to express their grievances because sometimes they do not want to submit their complaint due to lack of privacy and confidentiality. This study recommends to the authority of the company or grievance committee to handle the grievance box properly. When the grievance arises, the company needs to take fast action by identifying.<br/> |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
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| Method of acquisition |
Submitted to the University Library |
| Date of acquisition |
08/20/2018 |
| Accession number |
T-7506 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Grievance procedure |
| 9 (RLIN) |
19322 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Performance |
| 9 (RLIN) |
1161 |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
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| 9 (RLIN) |
1343 |
| Course or Program |
Bachelor of Science in Business Management |
| Major |
Human Resource Development Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Espeño, Cristopher L. |
| 9 (RLIN) |
19323 |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sena, Janine S.t |
| 9 (RLIN) |
19324 |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ilagan, Mary Grace A. |
| 9 (RLIN) |
2241 |
| Relator term |
adviser |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
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| Link text |
Click here to view thesis abstract and table of contents |
| Electronic File |
<a href="http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=13adce2c2dacec5675fb891c261e5ba2">http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=13adce2c2dacec5675fb891c261e5ba2</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Theses / Manuscripts |
