MARC details
000 -LEADER |
fixed length control field |
03305nam a2200337 a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20231006100314.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
200106s19uu xx 00 eng d |
040 ## - CATALOGING SOURCE |
Transcribing agency |
CvSU Main Campus Library |
041 0# - LANGUAGE CODE |
Language code of text/sound track or separate title |
eng |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
331 |
Item number |
Al6 2018 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Almoradie, Ma. Christelle L. |
Relator term |
author |
9 (RLIN) |
38667 |
245 10 - TITLE STATEMENT |
Title |
Analysis of labor mismatch in Business Process Outsourcing (BPO) industry in Cavite / |
Statement of responsibility, etc. |
by Ma. Christelle L. Almoradie. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Indang, Cavite : |
Date of publication, distribution, etc. |
2018. |
Name of publisher, distributor, etc. |
Cavite State University- Main Campus, |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xvii, 90 pages : |
Other physical details |
illustrations ; |
Dimensions |
28 cm. |
336 ## - CONTENT TYPE |
Source |
rdacontent |
Content type term |
text |
337 ## - MEDIA TYPE |
Source |
rdamedia |
Media type term |
unmediated |
338 ## - CARRIER TYPE |
Source |
rdacarrier |
Carrier type term |
volume |
500 ## - GENERAL NOTE |
General note |
Thesis (Bachelor of Science in Business Management Major in Business Economics) Cavite State University |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references. |
508 ## - CREATION/PRODUCTION CREDITS NOTE |
College and Department |
College of Economics, Management and Development Studies (CEMDS), Department of Economics |
520 3# - SUMMARY, ETC. |
Summary, etc. |
ALMORADIE, MA. CHRISTELLE L., APARRE, SHYNA WAY S., and VIDALLO, ALEXA MAE V. Analysis of Labor Mismatch in Business Process Outsourcing (BPO) Industry in Cavite. Undergraduate Thesis, Bachelor of Science in Business Management major in Business Economics. Cavite State University. Indang, Cavite. June 2018. Adviser: Ms. Reinalene Joy M. Ayos. <br/><br/>The study was conducted in selected Business Processing Outsourcing companies in Cavite. The data gathered were statistically treated using standard deviation, percentage, mean. There are five courses that appear in labor mismatch in which BS Information Technology has the highest number of courses and BS Tourism and BS Hotel and Restaurant Management were the lowest number of respondents. There are 16 BPO companies in Cavite. Three of them stopped their operation in the past few years. Majority of the respondents were college and high school graduates. On the other hand, the researchers conducted the study with 150 call center agents in five selected BPO companies in Cavite. The different reasons for the employees working in BPO companies using the indicators of education, salary and wages, using connection to the workplace, qualification, and location. Further, it determined the types of labor mismatch such as Skill Mismatch, Qualification Mismatch, and Regional & Sectoral Mismatch that exist in the industry. Further, minimum hiring qualifications were also gathered to support the existence of labor mismatch. There are advantages and disadvantages of working in BPO company. Majority of the respondents considered high payment and benefits. However, most of the call center agents consider having poor health and the consistent graveyard shift as the disadvantages of working in the said industry. <br/> |
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
Method of acquisition |
Submitted to the University Library |
Date of acquisition |
July 02, 2018 |
Accession number |
T-7500 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Labor economics |
9 (RLIN) |
4398 |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
9 (RLIN) |
1343 |
Course or Program |
Bachelor of Science in Business Management |
Major |
Business Economics |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Aparre, Shyna Mhay S. |
Relator term |
author |
9 (RLIN) |
38669 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Viadallo, Alexa Mae V. |
Relator term |
author |
9 (RLIN) |
38668 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Ayos, Reinalene Joy M. |
9 (RLIN) |
8010 |
Relator term |
adviser |
856 ## - ELECTRONIC LOCATION AND ACCESS |
Electronic File |
<a href="http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=722b0caf775adcb13423d156a7bd175c">http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=722b0caf775adcb13423d156a7bd175c</a> |
Link text |
Click here to view thesis abstract and table of contents |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
Theses / Manuscripts |