Analysis of labor mismatch in Business Process Outsourcing (BPO) industry in Cavite / (Record no. 11900)

MARC details
000 -LEADER
fixed length control field 03305nam a2200337 a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20231006100314.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200106s19uu xx 00 eng d
040 ## - CATALOGING SOURCE
Transcribing agency CvSU Main Campus Library
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 331
Item number Al6 2018
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Almoradie, Ma. Christelle L.
Relator term author
9 (RLIN) 38667
245 10 - TITLE STATEMENT
Title Analysis of labor mismatch in Business Process Outsourcing (BPO) industry in Cavite /
Statement of responsibility, etc. by Ma. Christelle L. Almoradie.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Indang, Cavite :
Date of publication, distribution, etc. 2018.
Name of publisher, distributor, etc. Cavite State University- Main Campus,
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 90 pages :
Other physical details illustrations ;
Dimensions 28 cm.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
500 ## - GENERAL NOTE
General note Thesis (Bachelor of Science in Business Management Major in Business Economics) Cavite State University
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
508 ## - CREATION/PRODUCTION CREDITS NOTE
College and Department College of Economics, Management and Development Studies (CEMDS), Department of Economics
520 3# - SUMMARY, ETC.
Summary, etc. ALMORADIE, MA. CHRISTELLE L., APARRE, SHYNA WAY S., and VIDALLO, ALEXA MAE V. Analysis of Labor Mismatch in Business Process Outsourcing (BPO) Industry in Cavite. Undergraduate Thesis, Bachelor of Science in Business Management major in Business Economics. Cavite State University. Indang, Cavite. June 2018. Adviser: Ms. Reinalene Joy M. Ayos. <br/><br/>The study was conducted in selected Business Processing Outsourcing companies in Cavite. The data gathered were statistically treated using standard deviation, percentage, mean. There are five courses that appear in labor mismatch in which BS Information Technology has the highest number of courses and BS Tourism and BS Hotel and Restaurant Management were the lowest number of respondents. There are 16 BPO companies in Cavite. Three of them stopped their operation in the past few years. Majority of the respondents were college and high school graduates. On the other hand, the researchers conducted the study with 150 call center agents in five selected BPO companies in Cavite. The different reasons for the employees working in BPO companies using the indicators of education, salary and wages, using connection to the workplace, qualification, and location. Further, it determined the types of labor mismatch such as Skill Mismatch, Qualification Mismatch, and Regional & Sectoral Mismatch that exist in the industry. Further, minimum hiring qualifications were also gathered to support the existence of labor mismatch. There are advantages and disadvantages of working in BPO company. Majority of the respondents considered high payment and benefits. However, most of the call center agents consider having poor health and the consistent graveyard shift as the disadvantages of working in the said industry. <br/>
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE
Method of acquisition Submitted to the University Library
Date of acquisition July 02, 2018
Accession number T-7500
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Labor economics
9 (RLIN) 4398
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
9 (RLIN) 1343
Course or Program Bachelor of Science in Business Management
Major Business Economics
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Aparre, Shyna Mhay S.
Relator term author
9 (RLIN) 38669
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Viadallo, Alexa Mae V.
Relator term author
9 (RLIN) 38668
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Ayos, Reinalene Joy M.
9 (RLIN) 8010
Relator term adviser
856 ## - ELECTRONIC LOCATION AND ACCESS
Electronic File <a href="http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=722b0caf775adcb13423d156a7bd175c">http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=722b0caf775adcb13423d156a7bd175c</a>
Link text Click here to view thesis abstract and table of contents
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Theses / Manuscripts
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Coded location qualifier Inventory number Total Renewals Full call number Barcode Date last seen Uniform Resource Identifier Price effective from Koha item type Public note
    Dewey Decimal Classification   Room use only Non-fiction Ladislao N. Diwa Memorial Library Ladislao N. Diwa Memorial Library Theses Section 07/02/2018 Submitted copy for the University Library THESIS/SP 300 2018 331 Al6 2018 00011881 08/04/2020 http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=722b0caf775adcb13423d156a7bd175c 08/04/2020 Theses / Manuscripts T-7500
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