Total quality management for hospitality and tourism / (Record no. 53814)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00622nam a2200181 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220321151835.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160422s19uu xx 00 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789814352611 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ford, Robert C. |
| 245 10 - TITLE STATEMENT | |
| Title | Total quality management for hospitality and tourism / |
| Statement of responsibility, etc. | Robert C. Ford. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Singapore : |
| Name of publisher, distributor, etc. | Cengage Learning Asia, |
| Date of publication, distribution, etc. | c2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 522 p. : ill. ; 23 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Glossary : p. 506-513. Includes bibliographical references. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Management. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Tourism |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sturman, Michael C. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Heaton, Cherrill P. |
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