Hotel front office management / James A. Bardi.

By:

Bardi, James A [author]

Material type: Text

TextLanguage: English Publication details: Hoboken, N.J. : John Wiley & Sons, c2011.Edition: Fifth editionDescription: xv, 492 pages : illustrations ; 25 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9789812533548

Subject(s):

Hotel management

LOC classification:

TX911.3 M27B23 2011 c1 c2

Summary: "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.

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Holdings ( 2 )
Title notes ( 4 )

Holdings
Item type	Current library	Collection	Call number	Materials specified	Copy number	Status	Notes	Date due	Barcode
Books	Ladislao N. Diwa Memorial Library Reserve Section	Non-fiction	RUS TX911.3 M27B23 2011 (Browse shelf(Opens below))		c1	Room use only	75517		00077728
Books	Ladislao N. Diwa Memorial Library Circulation Section	Non-fiction	TX911.3 M27B23 2011 (Browse shelf(Opens below))		c2	Available	75518		00077729

Includes bibliographical references and index.

"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.

Fund 164 C & E Publishing Purchased 11/09/2017 75517 NEJ PHP 698.00 copy 1 2017-09-1016
2017-1-0739

Fund 164 C & E Publishing Purchased 11/09/2017 75518 NEJ PHP 698.00 copy 2 2017-09-1016 2017-1-0739