Communication skills in health and social care / Bernard Moss.

By:

Moss, Bernard [author]

Material type: Text

TextLanguage: English Publication details: London ; Thousand Oaks, CA : SAGE Publications, c2017.Edition: Fourth editionDescription: xix, 249 pages : illustrations ; 25 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781526401335 paperback

Subject(s):

LOC classification:

HV29.7 M85 2017

Online resources:

Contents:

Acceptance -- Active listening -- Advising -- Advocacy -- Anti-discriminatory practice -- Assertiveness -- Assessment -- Barriers to good communication -- Breaking bad news -- Chairing meetings -- Challenging -- Communication and social media -- Complaints -- Confidentiality -- Conflict management -- Counselling -- Court room skills -- Ecomaps -- Emotional intelligence (EI) -- Empathy -- Empowerment, resilience and a strengths Perspective -- Endings -- Establishing a professional relationship -- Feedback – giving and receiving -- Genograms -- Getting unstuck -- Group work -- Information & communication technology (ICT) and health --informatics -- Interpreters -- Interprofessional collaboration -- Interviewing children -- Labyrinths -- Learning difficulties -- Loss -- Mediation skills -- Mindfulness -- Motivational interviewing -- Non-verbal communication -- Overcoming fears and anxieties -- Professional capabilities framework (PCF) -- Reflective practice --Religion -- Spirituality -- Suicide -- Supervision -- Talks and presentations -- Telephone skills -- Time management -- Tricky topics: sexuality and death -- Whistle blowing -- Wrong messages.

Summary: "Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help both students and professionals understand and apply the principles of effective communication. From the ‘how to’ practicalities through to challenges and honing existing skills, this book will ensure you have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings."--Book cover

List(s) this item appears in: Print Books 2022

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Holdings ( 1 )
Title notes ( 4 )

Holdings
Item type	Current library	Collection	Call number	Materials specified	URL	Status	Notes	Date due	Barcode
Books	Ladislao N. Diwa Memorial Library Reserve Section	Non-fiction	RUS HV29.7 M85 2017 (Browse shelf(Opens below))		Link to resource	Room use only	77850		00077799

Includes bibliographical references and index.

Acceptance -- Active listening -- Advising -- Advocacy -- Anti-discriminatory practice -- Assertiveness -- Assessment -- Barriers to good communication -- Breaking bad news -- Chairing meetings -- Challenging -- Communication and social media -- Complaints -- Confidentiality -- Conflict management -- Counselling -- Court room skills -- Ecomaps -- Emotional intelligence (EI) -- Empathy -- Empowerment, resilience and a strengths Perspective -- Endings -- Establishing a professional relationship -- Feedback – giving and receiving -- Genograms -- Getting unstuck -- Group work -- Information & communication technology (ICT) and health --informatics -- Interpreters -- Interprofessional collaboration -- Interviewing children -- Labyrinths -- Learning difficulties -- Loss -- Mediation skills -- Mindfulness --
Motivational interviewing -- Non-verbal communication -- Overcoming fears and anxieties -- Professional capabilities framework (PCF) -- Reflective practice --Religion -- Spirituality -- Suicide -- Supervision -- Talks and presentations -- Telephone skills -- Time management -- Tricky topics: sexuality and death -- Whistle blowing -- Wrong messages.

"Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help both students and professionals understand and apply the principles of effective communication. From the ‘how to’ practicalities through to challenges and honing existing skills, this book will ensure you have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings."--Book cover

Fund 164 Linar Educational Materials, Inc. Purchased 11-26-2019 77850 NEJ PHP 2099.20 2019-11-900 2019-1-0739