Hotel reception / Varinder Singh Rana.

Introduction to hotel -- Front desk receptionist -- General managers in hotel industry -- Hotel reservations management -- Hotel and motel staffing management -- Motel and resort desk clerk’s employment in hospitality industry -- Managing customer information -- Prelude to staffing in hotel -- Front office management -- Elements of the campaign recipe -- Engineering management in hotel assets

"Hotel receptionists make guests feel welcome, manage room bookings (also known as reservations) and deal with requests that guests make during their stay. Reception is a great way to boost sales if done right. And it can be done without pressuring or pushing the customer into buying something from you. Think why they stay in your hotel, what is special about your place, what is available in the area and how you can make your customers stay even more special. Jobs in hotels as a receptionist can be exciting and challenging. A receptionist is the face of nay hotel. Thus, it is needed for a candidate to have and provide friendly plus welcoming approach to any of their guest. They need to comply with core value and vision of hotel and provide satisfaction to guests. So, if you are enthusiastic and friendly, then Work as receptionist in Hotel. The book gives readers a real world understanding of the hotel industry balancing its past, present and future. This book portrays the nature and operation of hotels as they exist today. It reveals the inner workings of a hotel preparing readers for what to expect in the current and future hotel market."--Back cover.

Fund 164 Great Books Trading Purchased 09/10/2019 77721 NEJ PHP 4,050.00 2019-08-621 2019-1-0508