Total quality management for hospitality and tourism / Robert C. Ford.

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Material type: Text

TextPublication details: Singapore : Cengage Learning Asia, c2012.Description: 522 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Vol info	Status	Notes	Date due	Barcode
Books	Ladislao N. Diwa Memorial Library Circulation Section	20160422			TX911.3	Available	ecr		75542

Glossary : p. 506-513. Includes bibliographical references.