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Principles of operations management : building and managing world-class operations / Barry Render, Jay Heizer.
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TextPublication details: Englewood Cliffs, N. J. : Prentice Hall, c1995.Description: xvi, 624 p. : ill. ; 28 cmISBN: - 0205156444
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Glossary: p. 608 - 615. Includes bibliographical references and index.