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The management and control of quality / James R. Evans, William M. Lindsay.

By: Contributor(s): Material type: TextTextPublication details: Australia : South-Western Thomson Learning, c2002.Edition: 5th edDescription: xxi, 838 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 0324066805 paper back
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Includes bibliographical references.

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