Business communication today / Courtland L. Bovee, John V. Thill.
Material type: TextPublication details: Upper Saddle River, N. J. : Pearson Prentice Hall, c2005.Edition: 8th edDescription: xxiii, 585p. : col. ill. ; 29 cmISBN:- 0131478451
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References : R1 - R11. Includes index.