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Hotel operations management / David K. Hayes, Jack D. Ninemeier and Allisha A. Miller.

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Singapore : Pearson Education South Asia Pte Ltd, c2020.Edition: Third edition; Philippine editionDescription: xix, 595 pages : color illustrations ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789813136625 (pbk.)
Subject(s): LOC classification:
  • TX911.3 M27H32 2020
Online resources:
Contents:
Overview of the hotel industry -- The guest service imperative -- The hotel general manager -- General managers are leaders -- Human resources -- Accounting -- Revenue management -- Sales and marketing -- The front office -- Housekeeping -- Food and beverage -- Property operation and maintenance -- Personal safety and property -- Franchise agreements and management contracts -- Managing in the global hotel industry.
List(s) this item appears in: NEW Print Books 2023
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Holdings
Item type Current library Collection Call number Materials specified URL Copy number Status Notes Date due Barcode
Books Books Ladislao N. Diwa Memorial Library Reserve Section Non-fiction RUS TX911.3 M27H32 2020 (Browse shelf(Opens below)) Link to resource c1 Room use only 79030 00081584
Books Books Ladislao N. Diwa Memorial Library Circulation Section Non-fiction TX911.3 M27H32 2020 (Browse shelf(Opens below)) Link to resource c2 Available 79031 00081585
Books Books Ladislao N. Diwa Memorial Library Circulation Section Non-fiction TX911.3 M27H32 2020 (Browse shelf(Opens below)) Link to resource c3 Available 79032 00081586
Books Books Ladislao N. Diwa Memorial Library Circulation Section Non-fiction TX911.3 M27H32 2020 (Browse shelf(Opens below)) Link to resource c4 Available 79033 00081587
Browsing Ladislao N. Diwa Memorial Library shelves, Shelving location: Circulation Section, Collection: Non-fiction Close shelf browser (Hides shelf browser)
TX911.3 M27B53 1988 Design and layout of food service facilities / TX911.3 M27B53 1988 Design and layout of food service facilities / TX911.3 M27D63 1997 Dimensions of the hospitality industry : an introduction / TX911.3 M27H32 2020 Hotel operations management / TX911.3 M27H32 2020 Hotel operations management / TX911.3 M27H32 2020 Hotel operations management / TX911.3 M27Iv3 1989 Introduction to hospitality management /

Includes glossary and index.

"[Printed in the Philippines"--Copyright page

Overview of the hotel industry -- The guest service imperative -- The hotel general manager -- General managers are leaders -- Human resources -- Accounting -- Revenue management -- Sales and marketing -- The front office -- Housekeeping -- Food and beverage -- Property operation and maintenance -- Personal safety and property -- Franchise agreements and management contracts -- Managing in the global hotel industry.

Fund 164 C&E Publishing, Inc. Purchased 01/08/2021 79030 PNR PHP 1078.00 copy 1 2020-11-467 2021-1-0061

Fund 164 C&E Publishing, Inc. Purchased 01/08/2021 79031 PNR PHP 1078.00 copy 2 2020-11-467 2021-1-0061

Fund 164 C&E Publishing, Inc. Purchased 01/08/2021 79032 PNR PHP 1078.00 copy 3 2020-11-467 2021-1-0061

Fund 164 C&E Publishing, Inc. Purchased 01/08/2021 79033 PNR PHP 1078.00 copy 4 2020-11-467 2021-1-0061

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