Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz, Ma. Christina G. Aquino.

By:

Alcuaz, Vic [author]

Contributor(s):

Aquino, Ma. Christina G [author]

Material type: Text

TextLanguage: English Series: HRM-Tourism seriesPublication details: Manila, Philippines : Rex Book Store, c2020.Edition: First editionDescription: 189 pages : illustrations ; 25 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9786210403831 (paperback)

Subject(s):

LOC classification:

HF5549.5 M5Al1 2020

Online resources:

Click here to view the table of contents

Contents:

Chapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce.

Summary: "This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Back cover

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	URL	Copy number	Status	Notes	Barcode
Books	Ladislao N. Diwa Memorial Library Filipiniana Section	Non-fiction	F RUS HF5549.5 M5Al1 2020 (Browse shelf(Opens below))	Link to resource	c1	Room use only	79969	00082337
Books	Ladislao N. Diwa Memorial Library Filipiniana Section	Non-fiction	FIL HF5549.5 M5Al1 2020 (Browse shelf(Opens below))	Link to resource	c2	Available	79970	00082338
Books	Ladislao N. Diwa Memorial Library Filipiniana Section	Non-fiction	FIL HF5549.5 M5Al1 2020 (Browse shelf(Opens below))	Link to resource	c3	Available	79971	00082339

Includes index.

"This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Back cover

Fund 164 REX ADB STORES & SERVICES, INC. Purchased 03/23/2022 79969 PNR PHP 375.00 copy 1 2022-02-058 2022-1-0140

Fund 164 REX ADB STORES & SERVICES, INC. Purchased 03/23/2022 79970 PNR PHP 375.00 copy 2 2022-02-058 2022-1-0140

Fund 164 REX ADB STORES & SERVICES, INC. Purchased 03/23/2022 79971 PNR PHP 375.00 copy 3 2022-02-058 2022-1-0140

Click on an image to view it in the image viewer