Associated risks and benefits of advanced mobile banking technology for selected small enterprises in Dasmariñas City, Cavite / by Pamela J. Cariaga, Arelyn S. Rodil and Mae Gisselle C. Sarmiento.

Thesis (Bachelor of Science in Accountancy) Cavite State University.

Includes bibliographical references.

College of Economics, Management, and Development Studies (CEMDS)

CARIAGA, PAMELA J., RODIL, ARELYN S., SARMIENTO, MAE GISSELLE C.
Associated Risks and Benefits of Advanced Mobile Banking Technology for Selected
Small Enterprises in Dasmariñas City, Cavite. Undergraduate Thesis. Bachelor of Science
in Accountancy. Cavite State University, Indang, Cavite. August 2022. Adviser: Prof. Maria
Isolde R. Sustrina.
Mobile banking is a technological advancement that provides banking services by means
of a telecommunication device. This involves communicating with the bank to manage the
account in order to obtain specific data or process a transaction. Small enterprises have
adopted this digital development to their business operations with the intention of enhancing the
management of their finances. This study was conducted from August 2021 to June 2022 to
investigate the associated risks and benefits of advanced mobile banking technology for
selected small enterprises in Dasmariñas City, Cavite.
Specifically, it was conducted to: 1. describe the business profile of small enterprises; 2.
describe how often small enterprises use advanced mobile banking technology; 3. identify the
types of mobile banking technology frequently used by enterprises; 4. describe advanced
mobile banking in terms of usability and convenience; accessibility and control features; security
and safety; and transaction costs; 5. describe how risky is advanced mobile banking technology;
6. describe how beneficial is advanced mobile banking technology; and 7. determine if there is a
significant difference between the risks and benefits. The research process was conducted
using a quantitative approach employing a descriptive-comparative design. Fifty participants
who engaged in mobile banking were selected using purposive sampling. The majority form of
business organization among small enterprises is the sole proprietorship, which employs 3 to 4
people that have been running their businesses for either 0 to 2 years or 3 to 5 years. The study
revealed that small enterprises perceived mobile banking as highly beneficial and with very low
risk. It is very evident that it is useful and convenient, secure and safe, cost-effective and offers
great features that are accessible to the users.
The significant difference between the risks and benefits of advanced mobile banking
technology for selected small enterprises in Dasmariñas City, Cavite implies that the businesses
gain more benefits than risks when using the technology by making every operation efficient.
Thus, the study recommended that people take advantage of the benefits of making financial
transactions more convenient through the use of advanced mobile banking. At the same time,
mitigate the minimal risk it may possibly cause by means of proper implementation.

Submitted to the University Library 08/22/2022 T-8983