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Demographic profile, job satisfaction and competitiveness of selected call center agents from Dasmariñas City, Cavite / by Mary Grace C. Balod, Angielyn P. Bergado and Glencelle Anne C. Olano.

By:

Balod, Mary Grace C [author]

Contributor(s):

Material type: Text

TextLanguage: English Publication details: Indang, Cavite : 2015. Cavite State University- Main Campus,Description: x, 86 pages : illustrations ; 28 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

Subject(s):

DDC classification:

658.8 B63 2015

Online resources:

Click here to view thesis abstract and table of contents

Production credits:

College of Arts and Science (CAS)

Abstract: BALOD, MARY GRACE C, BERGADO, ANGIELYN P, OLANO, GLENCELLE ANN C. Demographic Profile, Job Satisfaction and Competitiveness of Selected Call Center Agents from Dasmarinasity, Cavite, Undergraduate thesis, Bachelor of Science in Psychology, Cavite State University, March 2015, Ms. Ana Ruth Andalajao. The study aimed to determine the demographic profile of the participants in terms of age, civil status, educational statement, gender, salary and years of service, level of job satisfaction of the participants in terms of hygiene factors: achievement, recognition, responsibility, and growth and development, level of competitiveness of the participant, relationship of demographic profile and job satisfaction of the participants, relationship of demographic profile and competitiveness of the participants and relationship of job satisfaction and competitiveness of the participants. The study will be conducted in different companies of selected Call Center Agents outside and within Cavite from October to February 2015. The researcher used a lifted questionnaire from the thesis of Alano Melody, 2007, Demographic Profile, Job Satisfaction and Work Values of Faculty Members in Selected Campuses of Cavite State University. Unpublished thesis. CAS-CvSU — job satisfaction a self-made questioner to measure the variable —competitiveness. The researchers used a modified 40 — item questionnaire for job satisfaction and 18- item questionnaire for competitiveness. The results showed that there were no relationship of the (3) three variable; demographic profile, job satisfaction and competitiveness of the selected Call Center Agents from Dasmarinas City, Cavite.

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Holdings ( 1 )
Title notes ( 5 )

Holdings
Item type	Current library	Collection	Call number	Materials specified	URL	Status	Notes	Date due	Barcode
Theses / Manuscripts	Ladislao N. Diwa Memorial Library Theses Section	Non-fiction	658.8 B63 2015 (Browse shelf(Opens below))		Link to resource	Room use only	T-6424		00010618

Thesis (BS Psychology) Cavite State University

Includes bibliographical references.

College of Arts and Science (CAS)

BALOD, MARY GRACE C, BERGADO, ANGIELYN P, OLANO, GLENCELLE ANN C. Demographic Profile, Job Satisfaction and Competitiveness of Selected Call Center Agents from Dasmarinasity, Cavite, Undergraduate thesis, Bachelor of Science in Psychology, Cavite State University, March 2015, Ms. Ana Ruth Andalajao.
The study aimed to determine the demographic profile of the participants in terms of age, civil status, educational statement, gender, salary and years of service, level of job satisfaction of the participants in terms of hygiene factors: achievement, recognition, responsibility, and growth and development, level of competitiveness of the participant, relationship of demographic profile and job satisfaction of the participants, relationship of demographic profile and competitiveness of the participants and relationship of job satisfaction and competitiveness of the participants.
The study will be conducted in different companies of selected Call Center Agents outside and within Cavite from October to February 2015. The researcher used a lifted questionnaire from the thesis of Alano Melody, 2007, Demographic Profile, Job Satisfaction and Work Values of Faculty Members in Selected Campuses of Cavite State University. Unpublished thesis. CAS-CvSU — job satisfaction a self-made questioner to measure the variable —competitiveness. The researchers used a modified 40 — item questionnaire for job satisfaction and 18- item questionnaire for competitiveness.
The results showed that there were no relationship of the (3) three variable; demographic profile, job satisfaction and competitiveness of the selected Call Center Agents from Dasmarinas City, Cavite.

Submitted copy to the University Library. 02/14/2017 T-6424