The Performance appraisal system of FETA Freight Systems (Phils.), Inc. / by JR D. Peji.

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Indang, Cavite : Cavite State University- Main Campus, 2001.Description: xiii, 95 pages : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Subject(s): DDC classification:
  • 331.11  P35 2001
Online resources: Production credits:
  • College of Economics, Management, and Development Studies (CEMDS)
Abstract: PEJI, JR, DIMAPILIS. "The Performance Appraisal System of FETA Freight Systems (Phils.), Incorporated" Undergraduate Case Study. Bachelor of Science in Business Management major in Marketing, Cavite State University, Indang, Cavite, April 2001. Adviser: Mr. Adonis N. Meñez. A two-month case study was conducted to analyze and evaluate the performance appraisal system of the company. Specifically, it aimed to describe the organization and management of the company; describe the guidelines in evaluating employee’s performance; describe the activities done by the company in appraising the performance of the employees; and, identify the problems encountered and recommend possible solutions to the problems identified. The study covered mainly the performance appraisal of the company. The limitation of the study was its selection of the five criteria in terms of performance quality, dependability, ability, mental capacity and loyalty/dedication as described in the performance appraisal such as employee’s performance, job description, appraisal interview, evaluation interview and constructive feedback. The company's performance appraisal helped the employees to improve their work performance by providing feedback. It also motivated the employees since this served as a means of recognizing jobs which are properly done. FFSi practiced performance appraisal in making personnel decisions such as promotions, transfer and termination. As revealed by some employees, the performance evaluation process can be considered as sources of stress and dissatisfaction for both employees and the supervisor. The different managers avoid arguments with their employees regarding the results of the evaluation. The firm experienced a shortage of manpower in the operation department to monitor the arrival of shipment from abroad. To solve this problem, the company should conduct yearly manpower forecasting to determine the number of employees to be hired particularly in the operation department. Another problem pertains to the unavailability of trucks used by the operation department. To solve the problem, the company should have a fix contract with different trucking companies to avoid delay of deliveries.
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Theses / Manuscripts Theses / Manuscripts Ladislao N. Diwa Memorial Library Theses Section Non-fiction 331.11 P35 2001 (Browse shelf(Opens below)) Link to resource Room use only CS-347 00001169

Case Study (BS Business Management Major in Marketing) Cavite State University.

Includes bibliographical references.

College of Economics, Management, and Development Studies (CEMDS)

PEJI, JR, DIMAPILIS. "The Performance Appraisal System of FETA Freight Systems (Phils.), Incorporated" Undergraduate Case Study. Bachelor of Science in Business Management major in Marketing, Cavite State University, Indang, Cavite, April 2001. Adviser: Mr. Adonis N. Meñez.
A two-month case study was conducted to analyze and evaluate the performance appraisal system of the company. Specifically, it aimed to describe the organization and management of the company; describe the guidelines in evaluating employee’s performance; describe the activities done by the company in appraising the performance of the employees; and, identify the problems encountered and recommend possible solutions to the problems identified. The study covered mainly the performance appraisal of the company. The limitation of the study was its selection of the five criteria in terms of performance quality, dependability, ability, mental capacity and loyalty/dedication as described in the performance appraisal such as employee’s performance, job description, appraisal interview, evaluation interview and constructive feedback. The company's performance appraisal helped the employees to improve their work performance by providing feedback. It also motivated the employees since this served as a means of recognizing jobs which are properly done. FFSi practiced performance appraisal in making personnel decisions such as promotions, transfer and termination. As revealed by some employees, the performance evaluation process can be considered as sources of stress and dissatisfaction for both employees and the supervisor. The different managers avoid arguments with their employees regarding the results of the evaluation. The firm experienced a shortage of manpower in the operation department to monitor the arrival of shipment from abroad. To solve this problem, the company should conduct yearly manpower forecasting to determine the number of employees to be hired particularly in the operation department. Another problem pertains to the unavailability of trucks used by the operation department. To solve the problem, the company should have a fix contract with different trucking companies to avoid delay of deliveries.

Submitted to the University Library 04/30/2001 CS-347

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