Total quality management for hospitality and tourism / Robert C. Ford.
Material type: TextPublication details: Singapore : Cengage Learning Asia, c2012.Description: 522 p. : ill. ; 23 cmISBN:- 9789814352611
Item type | Current library | Collection | Call number | Materials specified | Vol info | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|---|
Books | Ladislao N. Diwa Memorial Library Room Use Section | 20160422 | TX911.3 | Available | ecr | 75541 |
Glossary : p. 506-513. Includes bibliographical references.