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Principles of quality management / edited by Barry Hill.

Contributor(s): Material type: TextTextLanguage: English Series: Knowledge seriesPublication details: Forest Hills, NY : Willford Press, c2018.Description: 239 pages : color illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781682855225 (paperback)
Subject(s): LOC classification:
  • HD62.15  P93 2018
Online resources:
Contents:
Understanding quality and quality management -- An overview of product and service quality -- Quality improvement and graphical representation -- Statistical techniques of quality improvement -- Process quality control: an integrated study -- Total quality management and quality standards -- Process quality improvement: Six Sigma.
Summary: "For any business to prosper and succeed the quality of the product or service they provide should be optimum. This is ensured by quality management systems. It refers to the process of checking and rechecking the quality, consistency and condition of products the company is offering to the customers. It has four main sub-fields namely quality improvement, quality planning, quality control and quality assurance. This book attempts to understand the multiple branches that fall under the discipline of quality management and how such concepts have practical applications and importance. It is compiled in such a manner, that will provide in-depth knowledge about the theory and practice of these processes. This textbook is an essential guide for both academicians and those who wish to pursue this discipline further."--Back cover
List(s) this item appears in: Print Books 2022
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Holdings
Item type Current library Collection Call number Materials specified Status Notes Date due Barcode
Books Books Ladislao N. Diwa Memorial Library Reserve Section Non-fiction RUS HD62.15 P93 2018 (Browse shelf(Opens below)) Room use only 77561 00078834

Includes index.

Understanding quality and quality management -- An overview of product and service quality -- Quality improvement and graphical representation -- Statistical techniques of quality improvement -- Process quality control: an integrated study -- Total quality management and quality standards -- Process quality improvement: Six Sigma.

"For any business to prosper and succeed the quality of the product or service they provide should be optimum. This is ensured by quality management systems. It refers to the process of checking and rechecking the quality, consistency and condition of products the company is offering to the customers. It has four main sub-fields namely quality improvement, quality planning, quality control and quality assurance. This book attempts to understand the multiple branches that fall under the discipline of quality management and how such concepts have practical applications and importance. It is compiled in such a manner, that will provide in-depth knowledge about the theory and practice of these processes. This textbook is an essential guide for both academicians and those who wish to pursue this discipline further."--Back cover

Fund 164 Creative Mind Books Center Purchased 09/05/2019 77561 0 PHP 3,360.00 2019-08-648 2019-1-0509

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