Difficult conversations : how o discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.

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Publication details: New York : Penguin Books, c1999. Description: xiv, 250p. : ill. ; 20 cmContent type:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Notes	Date due	Barcode
Books	Ladislao N. Diwa Memorial Library Reserve Section	Non-fiction	RUS BF637 C45St7 1999 (Browse shelf(Opens below))		Available	48467		00014216

Includes index.

Donated by Ohio State University 48467