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Product quality management of Fujitsu Ten Corporation of the Philippines / by Noemi B. Mandanas.

By:

Mandanas, Noemi B [author]

Contributor(s):

Cayao, Cecilia T [adviser]

Material type: Text

TextLanguage: English Publication details: Indang, Cavite : 1999. Cavite State University- Main Campus,Description: xii, 55 pages : illustrations ; 28 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

Subject(s):

DDC classification:

658.8 M31 1999

Online resources:

Click here to view thesis abstract and table of contents

Production credits:

College of Economics, Management, and Development Studies (CEMDS)

Abstract: MANDANAS, NOEMI BITUIN, "Product Quality Management of Fujitsu Ten Corporation of the Philippines", Undergraduate Case Study, Bachelor of Science in Business Management, Major in Marketing, Cavite State University. Adviser: Mrs. Cecilia Cayao. A case study was conducted at Fujitsu Ten Corporation of the Philippines (FTCP) in 100 Sth. Science Ave., Laguna Technopark. Don Jose, Sta. Rosa, Laguna to apply gained knowledge in business management. The study described and analyzed the product quality management aspect of the company. Likewise, the problems of the company were identified and feasible solutions were recommended thereto. Data regarding product quality management were gathered through personal interviews with the managers, production staff, employees and through reading materials and manuals of the company. Fujitsu Ten Corp. of the Phils., (FTCP) was established in 1990. It started its commercial operation in 1991 while it was in the year 1995 when it delivered products for domestic sale. It produces car stereo, electronic fuel injection (EFI), glass break sensor (GBS) and Toyota Vehicle Security System (TVSS). Those products are supplied locally to Toyota, Mitsubishi, Honda, Isuzu and Star Motor Nissan. FTCP has improved its quality of work and products by implementing the five S of the Japanese Management Principle, by using Suggestion Scheme System for the improvement of the company and continuous using of their General Business Process to ensure the needs of the company and its customers. Problems encountered by the company is due to human error attributed to insufficient experience and knowledge on the part of the employees in the production line. The company has to reeducate the team members on the line of their works and provide continuous training programs to the employees to avoid these problems. Quality system of FTCP which is one of the approaches to improve its product quality management was constructed in accordance to the requirements of ISO-9002. Today, quality of product is not defined nor determined by the producing companies but rather by customers. Quality management of FTCP plans to acquire the QS-9000 certification towards zero defect to have an edge against the other car audio companies in the country and to be globally competitive.

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Holdings ( 1 )
Title notes ( 5 )

Holdings
Item type	Current library	Collection	Call number	Materials specified	URL	Status	Notes	Date due	Barcode
Theses / Manuscripts	Ladislao N. Diwa Memorial Library Theses Section	Non-fiction	658.8 M31 1999 (Browse shelf(Opens below))		Link to resource	Room use only	CS-428		00005993

Case study (B.S.B.M.--Marketing) Cavite State University

Includes bibliographical references.

College of Economics, Management, and Development Studies (CEMDS)

MANDANAS, NOEMI BITUIN, "Product Quality Management of Fujitsu Ten Corporation of the Philippines", Undergraduate Case Study, Bachelor of Science in Business Management, Major in Marketing, Cavite State University. Adviser: Mrs. Cecilia Cayao.
A case study was conducted at Fujitsu Ten Corporation of the Philippines (FTCP) in 100 Sth. Science Ave., Laguna Technopark. Don Jose, Sta. Rosa, Laguna to apply gained knowledge in business management. The study described and analyzed the product quality management aspect of the company. Likewise, the problems of the company were identified and feasible solutions were recommended thereto. Data regarding product quality management were gathered through personal interviews with the managers, production staff, employees and through reading materials and manuals of the company. Fujitsu Ten Corp. of the Phils., (FTCP) was established in 1990. It started its commercial operation in 1991 while it was in the year 1995 when it delivered products for domestic sale. It produces car stereo, electronic fuel injection (EFI), glass break sensor (GBS) and Toyota Vehicle Security System (TVSS). Those products are supplied locally to Toyota, Mitsubishi, Honda, Isuzu and Star Motor Nissan. FTCP has improved its quality of work and products by implementing the five S of the Japanese Management Principle, by using Suggestion Scheme System for the improvement of the company and continuous using of their General Business Process to ensure the needs of the company and its customers.
Problems encountered by the company is due to human error attributed to insufficient experience and knowledge on the part of the employees in the production line. The company has to reeducate the team members on the line of their works and provide continuous training programs to the employees to avoid these problems. Quality system of FTCP which is one of the approaches to improve its product quality management was constructed in accordance to the requirements of ISO-9002. Today, quality of product is not defined nor determined by the producing companies but rather by customers. Quality management of FTCP plans to acquire the QS-9000 certification towards zero defect to have an edge against the other car audio companies in the country and to be globally competitive.

Submitted to the University Library 07/18/2007 CS-428