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	1.	Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. by Plunkett, W. Richard (Warren Richard) Attner, Raymond F Allen, Gemmy Edition: 9th ed. Material type: Text; Format: print Publication details: Australia ; Mason, Ohio : Thomson/South-Western, c2008 Availability: Items available for loan: (1). Add to cart (remove)
	2.	Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner. by Plunkett, Warren Richard Attner, Raymond F Plunkett, W. Richard Edition: 6th ed. Material type: Text; Format: print Publication details: Ohio : South-Western College Pub., c1997 Availability: Items available for loan: (1). Add to cart (remove)

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