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1.
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. by
Material type: Text Text; Format: print
Publication details: New York : Van Nostrand Reinhold, c1995
Availability: Items available for loan: (1).

2.
Service marketing of Kia Motors Dasmariąs / Regine N. Estrella. by
Material type: Text Text; Format: print
Language: English
Publication details: Indang, Cavite, Cavite State University- Main Campus, 2018
Online access:
Availability: Not available: Ladislao N. Diwa Memorial Library: Room use only (1).

3.
Your business is your customer : how to unlock the potential of customers / Jack Collis. by
Material type: Text Text; Format: print
Publication details: Sydney : McGraw-Hill Book, c1992
Availability: Items available for loan: (1).

4.
Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Christopher W. L. Hart. by
Material type: Text Text; Format: print
Publication details: New York : Free Press, c1990
Availability: Items available for loan: (1).

5.
The service/quality and solution : using service management to gain competitive advantage / David A. Collier. by
Material type: Text Text; Format: print
Publication details: Burr Ridge, Ill. : Irwin, c1994
Availability: Items available for loan: (1).

6.
Customer service : skills and concepts for success / Robert W. Lucas. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New York, N. Y : McGraw-Hill, c2002
Availability: Items available for loan: (1).

7.
Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff. by
Material type: Text Text; Format: print
Publication details: Englewood Cliffs, N. J : Prentice Hall Career and Technology, c1994
Availability: Items available for loan: (1).

8.
Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff. by
Material type: Text Text; Format: print
Publication details: Englewood Cliffs, N. J : Prentice Hall Career and Technology, c1994
Availability: No items available.

9.
Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff. by
Material type: Text Text; Format: print
Publication details: Englewood Cliffs, N. J : Prentice Hall Career and Technology, c1994
Availability: No items available.

10.
Gender difference on customer satisfaction in the BPO industry / by Frell Ann D. Gallego ... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Indang, Cavite : Cavite State University- Main Campus, 2022
Availability: Not available: Ladislao N. Diwa Memorial Library: Room use only (1).

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