MARC details
| 000 -LEADER |
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| fixed length control field |
03177nam a2200337 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20221116092841.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
170622s19uu xx 00 eng d |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
CvSU Main Campus Library |
| 041 0# - LANGUAGE CODE |
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| Language code of text/sound track or separate title |
eng |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.812 |
| Item number |
Se6 2016 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| 9 (RLIN) |
21785 |
| Personal name |
Buenavnetura, Anghel R. |
| Relator term |
author |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Service quality tourist destination : |
| Remainder of title |
the case of Sky Ranch / |
| Statement of responsibility, etc. |
by Anghel R. Buenaventura |
| 260 0# - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Indang, Cavite : |
| Date of publication, distribution, etc. |
2016. |
| Name of publisher, distributor, etc. |
Cavite State University- Main Campus, |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xi, 54 pages : |
| Dimensions |
28 cm. |
| Other physical details |
illustrations ; |
| 336 ## - CONTENT TYPE |
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| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
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| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
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| Source |
rdacarrier |
| Carrier type term |
volume |
| 500 ## - GENERAL NOTE |
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| General note |
Research Paper (BS Tourism Management) Cavite State University |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Includes bibliographical references. |
| 508 ## - CREATION/PRODUCTION CREDITS NOTE |
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| College and Department |
College of Education (CED) |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
BUENAVENTURA, ANGHEL R., CRYSTAL, ANGELICA DIANNE E., CUENO,<br/>CAMILLE H., DELOS REYES, SHAIRA LOU C., ENGALAN, IVY B., and RECTIN, CLARISSE SHANE D. Service Quality in Tourist Destination: Case of Sky Ranch.Research study. Bachelor of Science in Tourism Management, Cavite State University, Indang, Cavite. March 2016. Adviser: Mrs. Reizel G. Viray.<br/>In general, the study was conducted to describe the demographic profile of the participants in terms of age, sex, civil status, nationality, educational attainment and residence; to identify the determinants that motivate the participants to visit the Sky Ranch Tagaytay; to determine the level of satisfaction of participants in terms of accessibility, affordability, facilities and ambiance condition; and to assess the service quality of the Sky Ranch Tagaytay City, Cavite in terms of reliability, responsiveness, assurance, empathy and attitude.<br/>The study utilized descriptive research. The researcher made use of purposive sampling. Purposive sampling is when a researcher chooses specific people within the population to use for a particular study and reject people who do not fit for a particular profile.<br/>The study revealed that the majority of the participants were female ranging from 16 — 25 years old. Greater part of them were single, college undergraduate and resides at Indang, Cavite.<br/>The study exposed that the utmost motivated determinant of the participants was the scenic beauty and perfect weather of Tagaytay City.<br/>Level of satisfaction was moderately agreed by the participants in terms of accessibility, affordability, facilities, and ambiance condition. Service quality of the personnel was also moderately agreed by the participants in terms of reliability, responsiveness, assurance, empathy, and attitude.<br/> |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
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| Method of acquisition |
Submitted copy to the University Library. |
| Date of acquisition |
05-02-2017 |
| Accession number |
RS-774 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Quality control |
| 9 (RLIN) |
7799 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Management |
| 9 (RLIN) |
7799 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer satisfaction |
| 9 (RLIN) |
21786 |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
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| 9 (RLIN) |
1859 |
| Course or Program |
Bachelor of Science in Tourism Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
30601 |
| Personal name |
Viray, Reizel G. |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
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| Electronic File |
<a href="http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=a5084c6dbba74ddf5ea991f5bc2f1b50">http://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=a5084c6dbba74ddf5ea991f5bc2f1b50</a> |
| Link text |
Click here to view thesis abstract and table of contents |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Theses / Manuscripts |
